Avid Ratings

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Avid Ratings Acquires H2insight Home Builder Operations

The acquisition will expand Avid Ratings’ offerings to further help home builders... More

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Zillow New Construction Offers Builder Ratings and Reviews

Avid Ratings will survey buyers at move-in and display reviews on builders’ Zillow... More

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VR: Definitely Not The Revenge of Nerds

KTGY explores cutting-edge technologies in the pursuit of Where Tomorrow Lives. More

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Seven Secrets to Exceptional Customer Service

Top builders share the customer service strategies underlying their success. More

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Four Steps to Defusing Customer Service Battles

Sometimes difficult customers require extreme tactics, write the authors of a new... More

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Virtual Reality Speeds the Selling Process

These three VR experts show how this technology is shaping the buyer experience. More

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Mitchell & Best, Meritage Take Top Avid Honors

The awards program recognizes U.S. builders that have exemplary customer service... More

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Responsive Home Virtual Tour Combines Online Shopping and Tour Guide Experience

Avid Ratings showcases onsite and offsite virtual tour product in partnership with... More

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Building Green as a Customer Service Strategy

When home builders talk about customer service, the focus is often on how to make... More

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America's Top Service-Driven Home Builders

Richmond American Home’s Southern California office and Meritage Homes’ Tucson,... More

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