Customer Service

Posted on
IBS 2023: Proven Sales Tactics for a Tough Market

Ahead of his building knowledge session at IBS, Jeff Shore provides tips for... More

Posted on
Avid Ratings Acquires H2insight Home Builder Operations

The acquisition will expand Avid Ratings’ offerings to further help home builders... More

Posted on
5 Common Pitfalls Hindering New-Home Marketers

Discover what challenges might be keeping you from reaching your full potential as... More

Posted on
5 Quick Steps for Turning Satisfied Customers Into Elated Homeowners

Co-authors Jeff Shore and Bob Mirman say ecstatic customers will bring scores of... More

Posted on
Builder Best Practices for Delivering the Highest Level of Customer Care

The best builders develop fundamental principles aimed to exceed home buyer... More

Posted on
The 6 Essential Referral Drivers

The following builder staff behaviors have the strongest impact on consumers’... More

Posted on
2022 IBS Preview: Creating a Winning Customer Experience

Tim Faller discusses the importance of setting, and managing, customer... More

Posted on
The Importance of Customer Service in the Build-to-Rent Sector

With a relatively high turnover rate among BTR residents, reviews and... More

Posted on
Q+A with Meritage Homes on Developing Curated Design Collections for Customers

The builder's strategy addresses buyers' desires for a simple, streamlined, and... More

Posted on
Cinnamon Shore Set to Release 40 Homesites in Early October

Buyers at the planned Mustang Island, Texas, community can design homes with a... More

RSS
Close X