It’s not easy being a home buyer.

The journey to the closing can be … well, an adventure. Research shows most home buyers face at least one problem or bottleneck along the way. The old adage, “There’s many a slip between cup and lip” is a good way to sum up the challenges. Those challenges, of course, can be profitable opportunities in the right hands. Take care of the customer and the customer takes care of you.

Today few builders do a better job of taking care of customers than regional production home builder View Homes, Inc. The family-owned, Colorado-based business focuses on “… customer service excellence rather than profits,” says vice president of operations Carlos Salcedo.

Differentiating Strategy

“Our base plans go through an ideation and innovation process that puts homeowners’ needs over upselling options,” the 30-year home building veteran explains. A View Home at any price point – from the $150s to the $800s – comes packed with standard features many builders might view as upsell options. The all-in-one strategy apparently works: This year the 33-year-old company is on track to deliver about 1,700 homes in select Colorado, New Mexico, Texas, and South Dakota markets.

Their new Thoughtful Home Series, now featured in San Antonio, rewrites the playbook on standard home features. “We combine healthy living, innovative products, and a unique sales experience into a selling advantage,” says Salcedo. Rather than put home buyers through a gauntlet of option decisions, the home includes a comprehensive suite of field tested and selected smart home technology.

“We test every technology before adding it to our lineup,” Salcedo observes, “The device cannot be limited to just one operating platform. It must be easy for home buyers to understand and use.”

Beyond the Expected

A Thoughtful Home Series includes an array of standard smart home devices including electrical switches, irrigation system, doorbell, door lock, Alexa voice assistant, the Samsung SmartThings hub, and Amazon Key In-Garage Delivery, powered by Liftmaster’s myQ technology.

Amazon Key is popular with homeowners looking for extra peace of mind on package delivery. The in-garage service is available without extra cost with Liftmaster’s Wi-Fi garage door opening system supported by the free myQ app.

A smart garage door opener is a good example of what View Homes looks for in a Thoughtful Home Series partner.

LiftMaster Trust and Value

“We considered various garage door opener manufacturers. We selected LiftMaster because of their ease of operation and their myQ app,” he says. “They offer homeowners a trusted brand name, dependability, customer support, and innovation like Amazon Key.”

There may be many reasons why View Homes is the nation’s 6th fastest growing privately owned home builder and two-time winner of the AVID Customer Service Award. One top one is how the company continuously strives to simplify home buying with standard features that represent extra value, service, and convenience.

Learn more about how LiftMaster quality, innovation, and reliability can help add value to your next project.