Seneca Plus roofing tiles replicate the look of hand-split cedar shake. They come... More
Complementing 45 ½-inch-tall lavatory mixers, Titanium series 22 faucets come... More
Vetrazzo surfaces are made of 85 percent recycled glass. Fourteen different design... More
Also Inside: Home builders weigh in on window, patio door, and HVAC manufacturers.... More
Four engineered species and three solid species make up the Valenza exotic... More
By implementing and continually refining a comprehensive commitment to quality... More
IF YOU WANT TO WIN THE game of repeat and referral business, there is no question that it is won and lost on warranty service. Customer satisfaction hinges heavily on response time to warranty service calls and whether the repair corrected the problem. But builders that truly are committed to creating customers for life don't sit on the bench. They're involved with the homeowners on an on-going basis instead of waiting for a call requesting service. More
For builders, the current market conditions are no game and the stakes are nothing... More
The recent downturn in the housing market is putting to the test builders'... More
A builder’s bankruptcy can be devastating to home buyers. More
