Customer Satisfaction

Posted on
IBS 2023: Proven Sales Tactics for a Tough Market

Ahead of his building knowledge session at IBS, Jeff Shore provides tips for... More

Posted on
Avid Ratings Acquires H2insight Home Builder Operations

The acquisition will expand Avid Ratings’ offerings to further help home builders... More

Posted on
5 Quick Steps for Turning Satisfied Customers Into Elated Homeowners

Co-authors Jeff Shore and Bob Mirman say ecstatic customers will bring scores of... More

Posted on
Builder Best Practices for Delivering the Highest Level of Customer Care

The best builders develop fundamental principles aimed to exceed home buyer... More

Posted on
The 6 Essential Referral Drivers

The following builder staff behaviors have the strongest impact on consumers’... More

Posted on
3 Crisis Management Strategies

From construction site accidents to negative online reviews, find out how to... More

Posted on
Virtual Reality Makes Product Selection Easier

VR specialty product apps save time and build customer confidence. More

Posted on
IBS 2022: Mastering the Juggling Act of Building in the Modern Age

Nick Schiffer, Katie Kath, and Joe Christensen share best practices to manage the... More

Posted on
2022 IBS Preview: Creating a Winning Customer Experience

Tim Faller discusses the importance of setting, and managing, customer... More

Posted on
A Culture of Connections

Mark-Taylor Companies strives to give residents the best experience possible,... More

RSS
Close X