Jason Forrest

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Can We Use Technology to Soothe Labor Woes?

Talent and training experts share how to understand and use technology for a... More

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Technology Closes the Gap

Talent and training experts at Forrest Performance Group share how to understand and use technology for a better training platform. More

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Don't Let Setbacks Slow You Down

The most successful home building firms know how to rally after a loss. More

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The Power of Positive Reinforcement

A truly successful workplace succeeds even when the boss isn’t looking, says... More

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Find Your Passion to Engage Your Drive

Passion must be driven by an internal purpose, says BUILDER blogger Jason Forrest. More

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Four Steps to Defusing Customer Service Battles

Sometimes difficult customers require extreme tactics, write the authors of a new... More

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Selling Through the Lifestage

The ebb-and-flow nature of the buying cycle and the state of the economy can be disheartening at times, but there's no reason to let those circumstances interrupt the sales process. In this edition of BIG BUILDER, contributor Jason Forrest breaks down the three categories buyers flow through as their own life circumstances change, and reminds us to stay focused on the big picture—moving buyers through those categories faster toward a sale. More

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Jason Forrest

Service myth: The customer is always right. More

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