J.D. Power & Associates

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J.D. Power: Appearance Plays Large Role in Satisfaction With Kitchen and Laundry Appliances

Consumers are becoming more conscious of how appliances look in addition to how... More

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Builders Adapt After J.D. Power Cancels This Year’s Customer Satisfaction Survey

The award’s cachet has depended on how aggressively builders market it. More

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Sacramento Customers Note Longtime Builder in J.D. Power Survey

John Mourier Construction, which builds as JMC Homes, has maintained its service levels during the recession. More

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Pulte Leads Pack in J.D. Power's 2009 Customer Satisfaction Ratings

Annual rankings also find that new-home owners in general are happier with the quality of their homes. More

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J.D. Power Survey: Tougher Competition Leads to Higher Home-Quality Levels

Firm's new-home quality study finds a notable dip in the number of reported problems per home. More

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Survey Says Consumers Unhappy with Replacement Window and Door Purchases

Pella Windows ranks highest in overall customer satisfaction. More

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