J.D. Power and Associates

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Shea Homes Makes Elite List of Customer-Friendly Companies

The privately owned home builder was ranked alongside Jaguar, Southwest Airlines, and other household brands in J.D. Power’s 2011 list of “Customer Service Champions.” More

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New Homebuyer Satisfaction Up, According to Latest J.D. Power Survey

Buyers may be fewer, but they are happier with their builders, according to the latest J.D. Power and Associates New-Home Builder Customer Satisfaction Survey. More

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