J. L. Loper Construction Co. Inc.

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Michael Chad Loper

No one knows more about making lemons from lemonade than Chad Loper. The coastal Alabama builder found his entire community devastated by Hurricane Ivan in 2004. Loper and his team had so much rebuilding work to do that keeping track of it all became a challenge. So they opted toe-mail clients a weekly agenda with a full checklist of everything that needed to be done on their project that week. "We decided to create an atmosphere of full disclosure with the client," he says. More

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