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The Importance of Customer Service in the Build-to-Rent Sector

With a relatively high turnover rate among BTR residents, reviews and... More

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Builders Honored with 2017 Eliant Awards

MBK Homes and the Olson Co. earn top ratings for customer service. More

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Bob Mirman

Customer care myth: Home buyer satisfaction increases in an up market. More

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Referrals Drive Growth for Customer-Focused Builders

Attentive customer satisfaction, from the sale to move-in and beyond, can turn buyers into evangelists. More

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MBK Homes, Rosewood Homes Focus on Customer Satisfaction, Construction Quality

Builders' efforts net them both national awards from Eliant. More

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