The Crystal Lagoons amenity at the Balmoral community in Humble, Tex. is slated to open to residents this summer. Courtesy Land Tejas

According to the Houston Chronicle, a lagoon in the Balmoral community located north of Houston is raising concerns due to confusion about who actually has access to the amenity. The developer has begun selling annual passes to the water feature much to some of the resident's surprise. “We were promised exclusiveness of the lagoon,” said Hayley Arceneaux, who is scheduled to close on her new home in Balmoral in February. “We almost want to back out, but we will lose $12,000 if we do.” Other residents are also claiming that they were told the lagoon would only be open to residents. They're also not happy that the developer is charging rent for lounge chairs and umbrellas.

Tim Johnson, director of community sales and marketing for Houston-based Land Tejas, the developer of Balmoral, said the lagoon was always intended to be “primarily for the residents.” He said if he ever told anyone the lagoon would be exclusive, he misspoke. “It is never our intention to mislead,” Johnson said.

The $13 million lagoon is the defining feature of this suburban community where brick and stone homes sell from the $200,000s to the $500,000s. Signs on the road leading into the community promote the amenity with slogans like “H2OMG” and “Ready for Lagoon Life?”

The two-acre lagoon is the first of its kind in Texas. It uses a sonic water filtration system that allows it to stay crystal clear without the use of chemicals found in conventional swimming pools. The water feature, which is part of a larger amenity complex with a clubhouse, swimming pool, gym, splash pad and playground, opened in early November.

Read More