Appliances that know the food that they are storing and cooking and that know your preferences are already taking over kitchens. Whirlpool and other suppliers are noting the rapid rate of smart home technology and using virtual reality and artificial intelligence to improve the user experience.
These two terms may seem frightening or too futuristic, but they are the foundation for strategy that is being created today. Being prepared is necessary.
The most important topic to discuss for boards, founders and management teams in regards to AI/VR is the inherent new way of communication through digitization. Thought leaders must be aware of this rapidly moving topic.
A great example of the communications shift brought by AI is in the mass adoption of Chatbots. These conversational interfaces are already being widely implemented across different industries and have the potential to disrupt the Apps business. Communication can now happen on our behalf. If you are wondering about what a Chatbot is: If you have ever played a computer game, in a sense, you have used a Chatbot. You used an app which you interacted with, which followed a script and shared with you a result.
VR is disruptive primarily as it will create new ways of communication. The implications for businesses are clear: the global liquid workforce can enter a collaborative, immersive virtual environment no matter where they are. We are on the cusp of achieving the peak conversational interface; from the use of the telephone, to video-share, to almost complete replication of face-to-face conversation.
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