Builder 1440: Internet-based sales and marketing system that includes management of prospects, change orders, customer relations, and contract generation. ( www.builder1440.com or 410-423-3900) BuilderChain: Its production management component tracks change orders. (www.builderchain.com or 866-641-7878)
Builderfinish: Virtual design center on the builder's home page allows buyers to tour floor plans and see 3-D graphic representations of options. (www.builderfinish.com or 312-337-5100 or www.ebuild.com) A new, lower-cost version, BuilderShowrooms, has just been developed in a joint venture with ebuild. (Editor's note: Builderfinish is the exclusive licensee of product data from ebuild, a company owned by Hanley-Wood, LLC, publisher of Big Builder.)
BuildLinks: Online collaboration and communication system with a "customer-service front end" accessed from the builder's home page. Allows home buyers to select options generated from the builder's database of options and ties customer selection into scheduling and communications tools. (www.buildlinks.net or 919-854-9394)
BuildView: Capable of being integrated into existing sales and back-office software, this program allows buyers to track their selection deadlines via an extranet. (www.buildview.com or 866-284-8888)
MH2Options: Enables buyers to select options with sales personnel during the contract-writing process. Ties selections into scheduling and purchasing systems through other MH2 products to allow builders to manage options through the building phase. (www.mh2.com or 800-444-5690)
Options software: Builders can specify and track selections and communicate with customers via an e-mail component that also automatically notifies trade contractors and project managers of changes. (www.123build.com or 414-719-9785)
Options Online: Allows buyers to view and select options available in a specific community and ties to the builder's scheduling and communications systems. (www.optionsonline.ws or 800-582-0634)
Sales Simplicity: Designed for builders' sales personnel to write contracts and manage customer service, including options selection. Ties into builders' back-end systems. (www.salessimplicity.net or 480-892-2500)
Select On Site: Enables builders to set up user accounts for prospects, who can browse available options and floor plans before and after purchase. Selection data can be exported to desktop and back-office software. (www.selectonsite.com or 847-317-3800)
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Published in BIG BUILDER Magazine, August 2002