Customer Service

Newmark Homes Makes Houston Chronicle’s Top-Ten Small Employers List
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Newmark Homes Makes Houston Chronicle’s Top-Ten Small Employers List

Houston-area home builder ranks No. 7 across all employers for workplace... More

Colorado Builder Faces Criticism that It Won't Fix Problems
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Colorado Builder Faces Criticism that It Won't Fix Problems

Multiple home owners voice concerns with their homes. More

The Countdown to NEXTadventure: 75 Days
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The Countdown to NEXTadventure: 75 Days

BUILDER focuses on the Taylor Morrison NEXTadventure Home's 'close-up moment' for... More

Local Labor Rules
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Local Labor Rules

A challenge for builders is that trades in some of their markets don't apply best... More

It's All App To You
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It's All App To You

Get these 7 points right to funnel today's better-informed home buyers from the... More

Company Culture Gut-Check
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Company Culture Gut-Check

Change your mind and your ability to create a great customer experience will follow. More

Building Loyalty
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Building Loyalty

It comes directly out of care for the customer, before, during, and after the... More

Get the Most Out of Customer Surveys
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Get the Most Out of Customer Surveys

From industry expert Carol Smith, here are 14 ways to make sure you're benefiting... More

What If You Could See A Rating For Your Landlord Before You Signed A Lease?
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What If You Could See A Rating For Your Landlord Before You Signed A Lease?

Toronto is pursuing a plan to give landlords ratings based on the state of their... More

14 Questions to Ask Before Launching a Customer Satisfaction Survey
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14 Questions to Ask Before Launching a Customer Satisfaction Survey

Home buyer feedback is essential to any successful firm; here's how to get it. More

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