EASY SCHEDULING: Boost customer satisfaction by making it simple for homeowners to report concerns and schedule appointments. If the problem requires a second visit, schedule it promptly at a time that's convenient for the homeowner.
Video
Builder Senior Editor John Caulfield recaps the keynote presentation by Chairman of the...
Business
Customer Satisfaction
Customer Service
The two are the only home builders on J.D. Power's list of 50 top customer service...
Live-Work
Marketing
Builder Homesite is preparing a national marketing campaign to tout new homes over...
Projects
May 20--The past few years haven't been good ones for condo developers in and around...
Sales
Buyers are also shifting toward more pre-orders rather than completed homes.
Warranties
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If you're considering a traditional-looking roofing alternative to asphalt shingle, you...
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Pat Curry
Gary Freiberg can look at the calendar and pretty much point to the day that he decided...
TRADE SECRETS
BUILDERS WHO THINK THEY are creating homes just for baby boomers should take a closer...
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Builder Pulse
John McManus is an award-winning editorial director for the Residential Construction Group at Hanley Wood in Washington, D.C. In addition to the BUILDER digital, print, and in-person editorial and programming portfolio, the group includes strategic content direction for AFFORDABLE HOUSING FINANCE, APARTMENT FINANCE TODAY, CUSTOM HOME, EcoHome, MULTIFAMILY EXECUTIVE, and residential architect.
Standard Pacific released first-quarter earnings post market close last night that beat Wall Street analysts' posted predictions. After a near brush with death in 2008, and life-support from MatlinPatterson's real estate funds, Standard Pacific's strategic, operational, and tactical planning and execution are playing well in what continues to be an adverse market environment in most of its competitive arenas.
News and information on permits, job growth, and construction trends
The best gateway to all that is relevant, timely intelligence on the ways volume home building enterprises can be stronger, more innovative...
With a little ingenuity, shopping on a shoestring can look like a million bucks.
Martha Stewart visits Orlando to promote her home designs and cupcakes.
Creativity and out-of-the-box thinking sold separately.
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