By BUILDING PRODUCTS Magazine Staff
Products classified as ?home tech? run the gamut from design software to light fixtures to circuit breakers. But whatever the product, our reviewers? favorite home tech manufacturer Web sites have the same features: easy navigation; clear, detailed specifications; and lots of easy-to-find technical assistance.
Lutron?s site, for a second year, was the standout in this group. It contains all of the above mentioned features and much more. The only things it doesn?t have are a sophisticated search function and a site map, but it?s easy to navigate and has helpful toolbars.
Favorite Home Tech Product Sites
|Carrier||Y||Y||N||Y||Y||3||1||2||3||3||Well organized; easy to navigate; extensive specs, but hard to get through; helpful toolbar on every page; installation info only for some products; only sells consumer products, like A/C units, online.|
|Halo||Y||Y||N||N||N||3||2||2||2||3||Well-organized specs; installation info a little tricky to download; nifty toolbars on every page; can easily access info on other Cooper Lighting brands; could use some product application shots.|
|Leviton||N||N||Y||N||Y||3||1||3||3||3||Well organized; easy to navigate; useful toolbars on every page; detailed spec PDF guides; customers can check stock, order products, track order; confusing home page.|
|Lutron||N||N||Y||N||N||3||3||3||3||3||Extensive specs; detailed installation sheets also in Spanish and in French; well organized; helpful toolbar on every page; lots of technical assistance.|
|Sea Gull Lighting||N||Y||Y||N||N||3||3||2||3||3||Detailed specs and installation info; must register to view PDF files in ?Spec & Tech? section; links to site at which you can purchase some small items online.|
|Trane||Y||Y||Y||N||N||2||1||3||2||3||Detailed site map; well-organized specs; can search product categories in both residential and commercial/industrial sections; not much installation info.|
As compared with the other favorite sites. 1=below average; 2=average; 3=above average; N=no; Y=yes
[This article is a reprint from BUILDING PRODUCTS Magazine, November/December 2001 issue.]