Survey respondents from BUILDER's 2013 Readers Choice products coverage applauded Moen for its outstanding professional support. “Moen offers great follow-up service and warranty,” says Bruce Wilde, warranty manager at Cornerstone Communities in California. Tony Finley, purchasing manager at Inverness Homes in Ohio, also touts the brand’s “builder-friendly support.” Moen’s U.S. wholesale unit offers a dedicated trade website and trade services helpline, as well as training seminars and customized marketing support. The manufacturer’s one-piece washerless cartridge means no washers, springs, or discs—the most common causes of dripping faucets. The company’s product lines range from entry-level to move-up to luxury.
More from our 2013 Readers Choice products coverage.