Paula Sonkin

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J.D. Power Survey: Tougher Competition Leads to Higher Home-Quality Levels

Firm's new-home quality study finds a notable dip in the number of reported problems per home. Read more

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Pulte Leads Pack in J.D. Power's 2009 Customer Satisfaction Ratings

Annual rankings also find that new-home owners in general are happier with the quality of their homes. Read more

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New Homebuyer Satisfaction Up, According to Latest J.D. Power Survey

Buyers may be fewer, but they are happier with their builders, according to the latest J.D. Power and Associates New-Home Builder Customer Satisfaction Survey. Read more

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