Productivity gains by industry sector, showing construction industry lags.

Home building quality guru Dennis Leonard's review of key information on cost-of-quality and rework in construction and home Building contains a key mathematical premise: the costs to home builders of correcting their errors runs around 12% of project costs, while the "cost" of Total Quality Management is between 1 and 5%.

Yes, the outlay upfront to ensure TQM is a pill to swallow, and the work in time, paperwork, and re-engineered process is an investment many builders do not choose to make.

Which is why the construction industry--including new home builders--lag other sectors in productivity gains.

Read more >