The Harvard University Distribution Study is continuing its research on the changing residential building supply chain. The first round focused on pro dealers and other distributors of building products. The study shows that a variety of market pressures have forced dealers to adopt new strategies in regard to the range of products carried; customer focus; areas served; and the services offered to their customers.
The next round includes a survey of a select group of builders. For more information on the study, please check the Joint Center Web site at: www.jchsharvard.edu, or contact Rachel Roth at 617-495-1167.