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Bob Mirman

Bob Mirman's Posts

Reducing Anxiety for Home Buyers Reducing Anxiety for Home Buyers

Three ways to improve customers’ experience and comfort during the sales process Read more

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How to Generate Referral Business How to Generate Referral Business

Creating a purchase experience for your home buyer customers that turns each of them into a referral-business engine is the focus Eliant principal Bob Mirman brings to this piece, and to his Boot Camp session at next week's Housing Leadership Summit, May 12-14, at the Ritz Carlton, Laguna Niguel, in Dana Point, Calif. Read more

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Bob Mirman Bob Mirman

Customer care myth: Home buyer satisfaction increases in an up market. Read more

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Referrals Drive Growth for Customer-Focused Builders Referrals Drive Growth for Customer-Focused Builders

Attentive customer satisfaction, from the sale to move-in and beyond, can turn buyers into evangelists. Read more

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America's Best Builders Rise to the Occasion During a Tough Recession America's Best Builders Rise to the Occasion During a Tough Recession

Cataldo Custom Builders, Grand Homes, and Elite Homes focus on customer and employee satisfaction. Read more

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